Cancellation & Rescheduling Policy

Effective July 11, 2026

We understand that plans change. If you need to cancel or reschedule, please call or text Less Mess at 541.280.7744 as soon as possible.

24-hour courtesy notice

We kindly request at least 24 hours' notice for cancellations or schedule changes. Advance notice gives us the best opportunity to offer the time to another client.

Late cancellations and missed appointments

Less Mess does not automatically charge a cancellation fee through this website. However, repeated late cancellations or missed appointments may require a deposit or advance payment before a future appointment is reserved.

Arrival and access

Please make sure we can enter the property at the scheduled time. If we cannot access the property or safely begin work, the appointment may be treated as a missed appointment.

Weather, illness, and emergencies

We will work with you reasonably when severe weather, illness, or an emergency affects an appointment. Less Mess may also reschedule when travel or working conditions are unsafe.